If you've received this error during your network connection test:
This error indicates that the Sense monitor was unable to make an HTTP request. The connection was rejected. This could be due to your network being down, a firewall blocking the connection Sense is attempting to make, or a misconfigured network. Please check your network settings and try again.
Important note for international users:
In the United States WiFi channels 12 and 13 are reserved for official use, so Sense will not connect to networks using those channels. For best results, make sure the network you're connecting to is set to channel 6 or 11.
If you're still experiencing issues after troubleshooting, please reach out to the Support team.