At present, Sense is only certified and supported for direct to consumer sales in the United States & Canada. Electrical systems differ significantly between regions, so if you install a Sense outside of our certified regions, we can not guarantee that Sense will operate as advertised.
The good news is that Sense is expanding globally via Utility business partners. If you are a business and would like to talk to us about partnering or want to know more about Sense’s international expansion, please get in touch here.
If you have questions about Sense, our support team will assist you to the best of our ability, but if you are contacting us from outside of our certified regions we will be limited in the support we can offer.
Please note that we are not able to accept returns from outside the US & Canada. Buying and installing Sense outside of this coverage or from unapproved sellers will void the warranty of the product.
If you would like to join our International mailing list then please sign up here.