If you've received this error during your network connection test:
This error indicates that your Sense monitor was assigned an unexpected link-local IP address. The DHCP server may be misconfigured and the Sense monitor was assigned a 169.254.xxx.xxx address. A 169.254.xxx.xxx address will not allow the monitor to connect to the internet. This issue can occur when the DHCP server stops responding. The easiest method to resolve this is to reboot your router.
If you're still experiencing issues after troubleshooting, please reach out to the Support team.